Operator responsibility comes first
The operator is responsible for the safe conduct of the flight, including aircraft airworthiness, crew qualification, operational control and compliance with applicable regulation. Our coordination role must not obscure that fact.
Suitability is part of safety
Aircraft category, runway performance, range, payload, weather and airport constraints can all affect whether a proposed option is suitable for the mission.
Information should be usable
Safety information is most useful when it reaches the client in a form that can inform a decision. We prefer specific operator and aircraft information to unsupported statements about being “safe” or “premium”.
Substitutions deserve attention
An aircraft or operator substitution can change the basis on which a client originally confirmed a flight. Material changes should be communicated and reviewed.
Commercial urgency does not remove standards
Private aviation can involve short lead times, but urgency should not erase the basic need to know who is operating, what is being proposed and what material limitations apply.